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Frequently Asked Questions
What are your shipping options and delivery times?▼
PICHI offers standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 days depending on your location.
How do I return or exchange an item?▼
We accept returns within 30 days of delivery. Items must be unworn with original tags. Simply visit our portal to generate a prepaid label for a stress-free process.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For flexible budgeting, we also offer interest-free installment plans through Klarna and Afterpay at checkout.
How do you ensure the quality of your garments?▼
Every PICHI piece undergoes rigorous quality control. We source premium, sustainable fabrics and partner with expert tailors to ensure your clothing maintains its shape and color after many washes.
